Privacy Policy

This Privacy Policy explains how Mbululu (“we”, “us”, “our”) collects, uses, and shares information when you use our web and mobile services, software, and websites (the “Service”). If you do not agree with this policy, please do not use the Service.

1) Information we collect

• Account & contact data – name, email, password hash, and similar details you provide.
• Farm & operational data – animal records (e.g., code, sex, breed, health events), tags, sales, movements, and notes you enter.
• Usage & device data – log data, IP address, browser type, pages visited, and diagnostic information.
• Payment data – limited billing information (handled primarily by our payment processors).

2) How we use information

• Provide, operate, and improve the Service.
• Process payments and manage subscriptions.
• Communicate with you about updates, security, and support.
• Detect, prevent, and address fraud, abuse, or security issues.
• Create de-identified or aggregated analytics that do not identify you or your farm.

3) Legal bases (where applicable)

Depending on your location, we process data as necessary to perform our contract with you, to comply with law, based on our legitimate interests (e.g., to secure and improve the Service), or with your consent.

4) Sharing of information

• Service providers – hosting, analytics, communications, and payment processors who help us deliver the Service.
• Compliance & safety – to comply with legal requests, enforce our Terms, or protect rights, property, and safety.
• Business transfers – if we are involved in a merger, acquisition, or asset sale.

5) Cookies & similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You may control cookies via your browser; disabling cookies may limit functionality.

6) Data retention

We keep personal data for as long as necessary to provide the Service and for legitimate business or legal purposes. You may request deletion of your account data (subject to certain exceptions) by contacting support@mbululu.com

7) Security

We employ administrative, technical, and organisational measures designed to protect information. No system is 100% secure; you are responsible for safeguarding your account credentials.

8) International transfers

Your information may be processed in countries different from where you reside. Where required, we implement appropriate safeguards for such transfers.

9) Your choices & rights

• Access, correct, or delete certain personal data by contacting us.
• Opt out of marketing emails via the unsubscribe link (we may still send essential service messages).
• Where applicable, object to or restrict certain processing, or request data portability.

10) Children’s privacy

The Service is not directed to children under 16. We do not knowingly collect personal data from children.

11) Links & third-party services

The Service may link to or integrate with third parties. Their privacy practices are governed by their own policies.

12) Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated (e.g., in-app notice or email). Continued use of the Service after changes become effective means you accept the changes.

13) Contact us

Questions about privacy? Email support@mbululu.com.