These Terms of Use (“Terms”) govern your access to and use of Mbululu’s web and mobile services, software, and websites (together, the “Service”). By using the Service you agree to these Terms. If you use the Service on behalf of an organisation, you represent that you are authorised to accept these Terms for that organisation.
1) Who we are
Mbululu is ranch and flock management software for cattle, goats, and chicken. References to “we”, “us”, or “our” mean Mbululu. You can contact us at support@mbululu.com
2) Your account & teams (farms)
- You must provide accurate account information and keep credentials secure.
- Farms (teams) are multi-user spaces. Farm owners and managers control roles and permissions; you acknowledge that those roles may affect your access to farm data.
- You are responsible for activity occurring under your account.
3) Subscriptions, plans & billing
- Billing cycles & auto-renewal. Paid plans are billed in advance on a recurring basis (e.g., monthly or annually) and renew automatically unless cancelled before the renewal date.
- Prices & taxes. Fees are stated exclusive of any applicable taxes. You are responsible for all taxes, duties, and levies required by law.
- No pro-rating. Plan changes and cancellations are not prorated. If you upgrade, the new plan takes effect on the next billing date unless we explicitly offer immediate activation; if you downgrade or cancel, service continues until the end of the current paid term with no credits or partial refunds.
- Non-refundable. Except where required by law, all fees are non-refundable.
- Payment processors. We use third-party processors (e.g., card or mobile money providers). Their terms may apply to your payments.
4) Acceptable use
- Do not misuse the Service, attempt to disrupt it, or access data you do not have permission to access.
- Do not upload unlawful, harmful, or infringing content.
- Fair use: we may rate-limit or suspend accounts that materially degrade the Service for others.
5) Your content & data ownership
- You own the data you enter into the Service (“Your Data”).
- You grant us a limited licence to host, process, and display Your Data as needed to provide and improve the Service, and to meet legal obligations.
- We may generate de-identified/aggregated insights that do not identify you or your farm.
6) Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect and use personal data.
7) Third-party services
The Service may interoperate with third-party services (e.g., payments, analytics). We are not responsible for those services and make no warranties about them.
8) Intellectual property
The Service, including our software, logos, and trademarks, is owned by us or our licensors. These Terms do not grant you any rights to our IP except the limited right to use the Service as described here.
9) Disclaimers
- The Service is provided “as is” and “as available”. We disclaim all warranties to the fullest extent permitted by law.
- No veterinary or legal advice. Information in the Service is for record-keeping and operational support. It is not veterinary, medical, or legal advice.
10) Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill. Our total liability for any claim is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim.
11) Indemnity
You will indemnify and hold us harmless from claims arising out of your misuse of the Service or violation of these Terms.
12) Suspension & termination
We may suspend or terminate your access if you breach these Terms or if required by law. You may stop using the Service at any time; cancellation takes effect at the end of your current billing period (see §3, no pro-rating).
13) Changes to the Service and to these Terms
We may modify the Service and these Terms from time to time. If changes are material, we will provide notice (e.g., in-app or by email). Continued use after changes become effective constitutes acceptance.
14) Governing law & venue
These Terms are governed by the laws of Kenya, without regard to conflict-of-laws rules. Courts located in Kenya will have exclusive jurisdiction. (Update this section if your principal place of business differs.)
15) Contact
Questions about these Terms? Email support@mbululu.com.